Contact Us


Unit 16, Woodfieldside Business Park,
Penmaen Road, Blackwood, NP12 2DG

01495 781763

In the unfortunate event of a breakdown, please take a moment to complete this form and email it to ARDORWARRANTY@MAIL.COM with your personal details and invoice number. This information will enable us to efficiently process your request and contact you promptly to discuss the next steps in resolving the issue.

  • Name: Your full name.
  • Address: Your full mailing address.
  • Contact Information: Phone number and email address.
  • Product Name: The name of the appliance (e.g., washing machine, microwave).
  • Purchase Invoice Number:
  • Date of Purchase: The date you purchased the appliance. 
  • Receipt/Proof of Purchase: You may need to upload a copy of your receipt or other proof of purchase.
  • Serial Number: The serial number is a unique identifier for your appliance, often found on a label on the appliance.

  • Problem Summary: A clear and concise explanation of the problem you're experiencing with the appliance.

  • Detailed Description: Provide as much detail as possible about the issue, including any specific symptoms, when the problem started, and what actions you've taken to resolve it.

  • Supporting Evidence: You may need to provide photos, videos, or other documentation.